Terms of Service

Introduction

Welcome to Neone. We are pleased to offer you access to Neone, a social platform (as it may be updated from time to time, the “Service“) that is designed to [allow its users (“Users“) to connect and share]. The Service includes related web and mobile applications (“Apps”). The Service is offered by Neone, Inc., a Delaware corporation (“Neone,” “us,” or “we“). When we use the term “you,” we refer to a User of the Service.

Acceptance

Please read this document carefully. This document and other documents we refer to, like our Privacy Policy and Code of Conduct (collectively, the “Agreement“), govern your access to the Service. By checking the “Accept Terms of Service” box, using the Service or installing or using the App, you agree, effective as of such date (the “Effective Date”) on behalf of yourself and, if applicable, your organization, to be bound by this Agreement, including arbitration on an individual basis.

You are only authorized to use the Service and the App if you agree to abide by all applicable laws and this Agreement. Please read this Agreement carefully and save it. If you do not agree with it, you should discontinue use of the Service immediately and uninstall the App.

  1. Provision of Service and License Grant
    Subject to the terms and conditions of this Agreement, Neone: (i) will provide you with access to the Service, and (ii) hereby grants you a limited, non-exclusive and nontransferable license to download, install and use the App on a smart phone, tablet or other mobile device that you own or control.
  2. Representations About You
    You represent that you have the power and authority to enter into this Agreement on behalf of yourself or, if applicable, your organization. You also represent that (a) you have read and understand this Agreement, (b) you are 13 years of age or older, (c) the information that you provide to us about you or your account will be current, true, accurate, supportable and complete, (d) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and (e) you are not listed on any U.S. Government list of prohibited or restricted parties. If you are 13 or older but under the age of 18, you must review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it and that they agree to it on your behalf. Additionally, if you are entering into this Agreement on behalf of your organization, you represent that you are the authorized agent of the organization and have the legal authority to enter into this Agreement on its behalf.
  3. Account Creation
    There are two types of Users of the Service: (a) Users who subscribe to the Service and are permitted to designate guest Users in accordance with the parameters of the applicable subscription level of the Service (“Subscribers“), and (b) guest Users designated by a Subscriber (“Guests“). In order to use the Service, all Users must create an account. You shall be solely responsible for the security and confidentiality of your account information, including user names and passwords, and will ensure that no third party uses your account. You are solely responsible for all activities that occur under your account. You shall immediately notify Neone in the event that you become aware of any unauthorized access to the Service or any violation of the terms of this Agreement.
  4. User Behavior
    You agree to conduct yourself at all times in accordance with our Code of Conduct, and to comply with all applicable laws at all times. If Neone has previously removed you as a User or terminated your account, you are not eligible to use the Service. We reserve the right to disable certain features (such as the ability to post or reply to posts) or disable your account if you violate the Code of Conduct.
  5. Restrictions on Use of the Service
    You may not rent, lease, lend, sell, redistribute, reproduce or sublicense the Service or share your account password. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Service, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Service). Any attempt to do so is a violation of the rights of Neone and its licensors. You may not use the Service for any use other than its intended use.
  6. Reservation of Rights With Respect To The Service
    The Service is licensed, not sold, to you. Neone reserves all rights in and to the Service and all related intellectual property not expressly granted under this Agreement. Without limiting the generality of the foregoing, subject to the limited rights granted hereunder, you acknowledge and agree that, as between the parties, all right, title and interest, including all copyright, trademark, patent, trade secret (including all modifications, improvements, upgrades, and derivative works thereof) and other intellectual property or proprietary rights, related to the Service belong exclusively to Neone. If you submit any comments, suggestions, or other feedback regarding the Service (“Feedback“), you agree that Neone will be free to use such Feedback for any purpose.
  7. Fees for the Use of the Service
    There are currently two subscription levels of the Service, a basic level and a premium level. Certain features and functionality are only available to Subscribers who pay monthly subscription fees to access premium features (“Premium Features“). Subscription fees, together with all other fees that may be payable pursuant to this Agreement, for each subscription level are set forth on the Neone pricing page, unless otherwise indicated. By signing up for the Service as a Subscriber, you hereby authorize Neone to charge the credit card—or other electronic payment method—associated with your account (“Payment Method“) for all subscription fees each month, in advance. A Subscriber may cancel his/her/its subscription at any time by accessing the App platform’s subscription management system. All fees are due and payable in U.S. dollars, are non-refundable (except to the extent set forth in the Agreement) and are exclusive of applicable sales, excise, use or similar taxes. It is the responsibility of the Subscriber to update his/her/its Payment Method on file, such as updating billing address or expiration date. If we are unable to charge the Payment Method on file for any fees, we may contact the Subscriber to provide updated information. If we are still unable to charge the Payment Method, we may suspend or terminate the Subscriber’s account including all associated Guest accounts.
  8. Free Trial
    If you register for a free trial, we will make the Service available free of charge until the end of the free trial period (“Trial Period“), or the start date of any paid subscription. This Agreement will apply to any Trial Period.
  9. Beta Services
    Neone may invite you to test “Beta” services at no charge. Beta services will be designated as test, beta, pilot, limited release, developer preview, non-production, evaluation or with a similar description. Beta services are for evaluation purposes and not for production use, are not supported, and may be subject to additional terms. Neone may terminate a Beta service at any time, for any or no reason. Neone may discontinue Beta Services at any time in its sole discretion and may never make the Beta Services generally available. If a generally available version is released, there may not be an automatic update path from the Beta version to the generally available version. If not earlier terminated, any Beta services trial period will expire on the date that the Beta service is released on a generally available basis. Beta Services are provided AS IS, and Neone has no liability for any harm or damage arising out of or in connection with a Beta Service.
  10. Term and Termination
    This Agreement will commence on the Effective Date and will remain in effect until you either delete your account or we terminate this Agreement. As a Subscriber, we may terminate this Agreement or suspend your account and all associated Guest accounts, immediately and without notice if you violate any of the terms of this Agreement, applicable law or the rights of third parties. As a Guest, we may terminate this Agreement or suspend your account immediately and without notice if you or your Subscriber violate any of the terms of this Agreement, applicable law or the rights of third parties. In no event will Neone be liable for the removal or disabling of access to the Service. Upon termination of this Agreement: (i) all license and other rights granted to you under this Agreement will terminate, and (ii) you must cease all use of the Service and uninstall the App. The following provisions will survive any termination of this Agreement: Section 5-6, 7 (as to amounts owed as of termination), 10-12, 14-15 and 18-27.
  11. Content
    Neone does not claim any ownership rights in any text, images, photos, video, sounds, links, works of authorship, or any other materials that you post or share via the Service (collectively, “Your Content“). After posting Your Content to the Service, you continue to retain all ownership rights in Your Content, and subject to any licenses granted by you, you continue to have the right to use Your Content in any way you choose. By posting or sharing Your Content through the Service, you hereby grant Neone only the limited rights that are reasonably necessary for us to provide the Service, which includes, without limitation, the right to store Your Content and share or display it with other users of the Service. You represent and warrant that: (i) you own Your Content or otherwise have the right to provide it to us, and (ii) the posting of Your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person or entity. The Service may also contain content of our licensors, including other users (“Third Party Content“). “Third Party Content” and “Your Content” is collectively referred to as the “Content“. Third Party Content is protected by copyright and other laws, and our licensors own and retain all rights in Third Party Content. You acknowledge that Neone is not responsible for monitoring Content. We may, but do not have any obligation to, remove any of the Content from the Service in our sole discretion, including if we determine that it may violate another person’s intellectual property rights, this Agreement, any applicable third party terms, or applicable law. You acknowledge that Neone will have access to the Content as it is being transmitted via the Service. It is your sole responsibility to back-up Your Content. You acknowledge and agree that if you delete your account or if this Agreement is otherwise terminated, you may not have access to Your Content via the Service.
  12. Data
    Neone may collect data from you and other users in connection with the use of the Service (“Usage Statistics“). If we collect Usage Statistics, we will own the Usage Statistics and may use them for any lawful business purpose, provided that Usage Statistics will not contain any personal information of any users and will not identify any individual as the source of such data.
  13. Limitations on Availability
    The Service is not available at all times, in all languages or in all geographies. Neone makes no representation will achieve any particular uptime, or that the Service is appropriate or available for use in any particular location. Use of the Service is void where prohibited. Neone may also impose limits on the use or access to the Service, including if required by law. For example, we may impose rate limits on how often the Service can be accessed in any window of time in order to avoid abuse.
  14. Third-Party Services and Materials
    The Service may enable access to third-party products and services (collectively and individually, “Third-Party Services“). Use of Third-Party Services may require your acceptance of additional terms of service. You agree to comply with any such terms. Further, information you make available to Third Party Services is subject to the privacy policies of such third parties. You agree that you will use the Third Party Services at your sole risk. The Service and/or Third-Party Services may display, include, or make available content, data, information, applications, or materials from third parties (“Third-Party Materials“), or provide links to third-party websites. You acknowledge and agree that Neone is not responsible for examining or evaluating the content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of such Third-Party Materials or websites. Neone does not warrant or endorse and will not have any liability or responsibility to you or any other person for any Third-Party Services, Third-Party Materials or websites.
  15. Consent to Receive Messages
    We may need to communicate with you about the Service, and we would like to make certain commercial offers available to you from time to time. AS SUCH, YOU CONSENT TO RECEIVE COMMERCIAL MESSAGES BY EMAIL) FROM US, AND ACKNOWLEDGE AND AGREE THAT YOUR PRIMARY EMAIL ADDRESS AND OTHER INFORMATION MAY BE USED FOR THE PURPOSE OF INITIATING COMMERCIAL MESSAGES. We will allow you to opt out of receiving some of these messages, but in order to stop receiving any messages from us whatsoever (including administrative messages regarding the Service), you will need to terminate your account.
  16. Mobile Applications from Apple App Store
    The following applies to any App you acquire from the Apple App Store (“Apple-Sourced Software“): You and Neone acknowledge and agree that this Agreement is solely between you and Neone, not Apple, Inc. (“Apple“) and that Apple has no responsibility for the Apple-Sourced Software or content thereof. Your use of the Apple-Sourced Software must comply with the App Store Terms of Service. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Apple- Sourced Software. In the event of any failure of the Apple-Sourced Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple- Sourced Software to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Sourced Software, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by this Agreement and any law applicable to Neone as provider of the software. You and Neone acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Apple-Sourced Software or your possession and/or use of the Apple-Sourced Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Sourced Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation; and all such claims are governed solely by this Agreement and any law applicable to Neone as provider of the software. You and Neone acknowledge that, in the event of any third-party claim that the Apple-Sourced Software or your possession and use of that Apple-Sourced Software infringes that third party’s intellectual property rights, Neone, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement. You and Neone acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of this Agreement as relates to your license of the Apple-Sourced Software, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as relates to your license of the Apple-Sourced Software against you as a third-party beneficiary thereof.
  17. Mobile Applications from Google Play Store
    The following applies to any App you acquire from the Google Play Store (“Google-Sourced Software“): (i) you acknowledge that this Agreement is between you and Neone only, and not with Google, Inc. (“Google“); (ii) your use of Google-Sourced Software must comply with Google’s then-current Google Play Store Terms of Service; (iii) Google is only a provider of the Google Play Store where you obtained the Google-Sourced Software; (iv) Neone, and not Google, is solely responsible for its Google-Sourced Software; (v) Google has no obligation or liability to you with respect to Google-Sourced Software or this Agreement; and (vi) you acknowledge and agree that Google is a third-party beneficiary to this Agreement as it relates to Neone’s Google- Sourced Software.
  18. Disclaimer of Warranty
    YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE, AND YOUR INTERACTIONS OR TRANSACTIONS IN CONNECTION WITH THE SERVICE ARE AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. NEONE HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SERVICE, AND YOUR INTERACTIONS OR TRANSACTIONS IN CONNECTION WITH THE SERVICE, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NEONE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SERVICE, THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
  19. Limitation of Liability
    TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL NEONE BE LIABLE FOR (I) PERSONAL INJURY, PROPERTY DAMAGE OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF NEONE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY DAMAGES WHATSOEVER ARISING OUT OF YOUR CONDUCT AND INTERACTION WITH THIRD PARTIES THROUGH THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL NEONE’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY CAUSED BY NEONE) EXCEED THE GREATER OF: (i) THE AMOUNTS PAID OR PAYABLE BY YOU UNDER THIS AGREEMENT (IF ANY) FOR THE 12 MONTH PERIOD PRECEDING THE APPLICABLE CLAIM, OR (ii) $500.00. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  20. Disputes Among Users
    Neone reserves the right, but has no obligation, to monitor disputes between Users. EACH USER IS SOLELY RESPONSIBLE FOR ITS INTERACTIONS WITH OTHER USERS OF THE SERVICE, AGREES TO LOOK SOLELY TO SUCH OTHER USERS FOR ANY CLAIM, DAMAGE OR LIABILITY ASSOCIATED WITH ANY INTERACTION OR TRANSACTION CONDUCTED VIA THE SERVICE, AND EXPRESSLY WAIVES AND RELEASES NEONE FROM ANY AND ALL CLAIMS, DAMAGES AND LIABILITIES ARISING OUT OF ANY ACT OR OMISSION OF ANY SUCH USER, INCLUDING WITHOUT LIMITATION DAMAGES RELATING TO PERSONAL INJURY OR DESTRUCTION OF PROPERTY.
  21. Compliance with Law, Export and Other Restrictions
    To the extent you choose to use the Service, you agree to comply with any applicable laws, including but not limited to applicable local laws. You may not use or otherwise export or re-export it except as authorized by United States law and the laws of the jurisdiction in which the Service was accessed.
  22. Privacy Policy
    For information regarding our collection and use of information you provide, see our Privacy Policy, which is incorporated into this Agreement by this reference. You agree that we may access, retain, and disclose information you provide in accordance with the terms of our Privacy Policy.
  23. Copyright Policy We maintain a Copyright Policy, available here, for any Content alleged to infringe the copyright of a third party. Under our Copyright Policy, we will terminate your account and your access to the Service if you are determined to be a repeat infringer.
  24. Governing Law and Arbitration
    The Agreement will be governed by and construed in accordance with the laws of the State of Texas applicable to agreements entered into, and to be performed entirely, within Texas between Texas residents. Any dispute, controversy or claim arising out of this Agreement will be settled by binding arbitration pursuant to the Commercial Rules (or Consumer Rules, to the extent applicable) of the American Arbitration Association (“Rules“) then in effect. Notwithstanding those Rules, the following provisions will apply to such arbitration: (a) the arbitration will be conducted by a single arbitrator, (b) the fees of the arbitrator shall be equally borne (50/50) by the parties, and (c) the proceedings shall be in the English language and shall take place in Austin, Texas or another location reasonably convenient to both parties. The arbitrator shall reach a binding decision regarding the issues presented as it deems fair, reasonable and appropriate, and such decision shall have the full force and effect of a binding judgment, which may be entered in any court having proper jurisdiction. Each party may seek injunctive relief in any court of competent jurisdiction. You and Neone agree to resolve any dispute in arbitration on an individual basis only, and not on a class or collective basis.
  25. Modifications
    We may modify the terms of this Agreement from time to time. Any modification shall be effective when we notify you of the modification (via an update delivered through the Service or via email or other notification) and you signify your acceptance (via email, text or an electronic click-toaccept method).
  26. Miscellaneous
    This Agreement constitutes the entire agreement between you and Neone regarding the Service. The failure of Neone to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. “Neone” and all associated logos displayed within the Service are trademarks of Neone or its licensors. This Agreement operates to the fullest extent permissible by law. Neone may freely transfer or assign this Agreement and any of its rights or obligations hereunder. You may not transfer or assign this Agreement or any of your rights or obligations hereunder without the prior written consent of Neone, and any attempt to do so shall be null and void. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
  27. Contact Us 
    Mailing Address: 3005 S Lamar Blvd STE D-109 #185, Austin TX 78704
    Email Address: info@neone.com
Menu